We have an unwavering commitment to exceeding customer expectations, whether by helping you navigate our extensive line of patio furniture or making sure the delivery of your new furniture goes flawlessly! Contact us to let us know how we’re doing. We look forward to hearing from you!
Here’s what some of our customers are saying about New England Patio & Hearth
“You sent a repair service man to my home yesterday to repair an umbrella I purchased from you years ago. He came to my home and with complete skill repaired and serviced the umbrella to return to full use. I must commend your company for providing a level of service that is so rare today. You have my sincerest thanks.”
M.F. West Hartford, CT
“We are extremely pleased with our experience at Patio & Hearth. Everyone went out of their way to help us during purchase and delivery, and when we had an issue a few years later with a cushion, Karen was on top of the situation and made everything right, ensuring we were completely satisfied. We highly recommend becoming a customer!”
J. L. Farmington, CT
“We purchased a large rectangular umbrella from you this summer. We are very pleased with this product and our service from you at your store. I will definitely pass the word about our experience with you. Can’t wait for Spring so we can put it up and really enjoy all summer. Thank you again and Happy Thanksgiving. ”
J. & K. Rose, Canton, CT
“We are very pleased with our experience at Patio & Hearth – from showroom to delivery and installation, everything went smoothly and according to our expectations and wishes. We found the company very accommodating in terms of accepting our old furniture for recycling, holding the order for several weeks when our deck work was delayed, and following our detailed delivery instructions. The furniture itself is beautiful, of heirloom quality and a great complement to our new deck. If we need more furniture or accessories in the future, we will be sure to make Patio & Hearth our first stop.”
K.S. Goshen, CT
“We were so impressed with the recent service provided to us by the Wethersfield store and will certainly return in the future and recommend your company. Karen was outstanding with her knowledge and professionalism. They made everything right and we are so appreciative!”
S.C. Wethersfield, CT
“I was in this past weekend and worked with Cindy on selecting some accessories for our outdoor patio. She made my experience a great one with her friendly and helpful attitude.”
B.F. Wethersfield, CT
“Thank you, Cindy! We love it”
Tamara and Jerry Q. Simsbury, CT
“I was very happy to see all of the options for my patio furniture and the customer service that I received while shopping at New England Patio & Hearth was great.”
A.M. Canton, CT
“So much to look at on the floor, great selection.”
C.E. Avon, CT
“Kurt was instrumental in picking out the perfect set of furniture for our beach house. I will be a return customer due to my experience. Thank you!”
J.D. West Hartford, CT
“Delivery was fast and the delivery crew helpful and friendly. We had a problem with the date originally, but Karen was able to change the delivery date for us and made it work for US.”
R.S. Farmington, CT
